Hotel Shipping Info for Presenters & Attendees Only

Attendee's and/or presenters who need to ship items to the Amway Grand Plaza Hotel should follow the important instructions below to avoid lost packages and fees.  Exhibitors should not utilize this shipping option. Please email [email protected] for details.

Ship to:
Recipient’s (Guest’s) Name
c/o Amway Grand Plaza Hotel
187 Monroe Avenue NW
Grand Rapids, MI 49503

Please note that the “Recipient” refers to the person who will be picking up the items or package, even if that person is not staying at the hotel. Also, as an added measure, please write the recipient’s name and the name of the Convention on the box itself. DO NOT address items to the Catering/Convention Service Manager. All shipments should be prepaid. Regrettably, it is not possible for the Amway Grand Plaza Hotel to accept C.O.D. shipments.

If you are sending more than one package within a single shipment, be sure to number in sequence (example: 1 of 3, 2 of 3, 3 of 3).

Because the Hotel has limited space, items should be sent as close to the meeting date as possible. Packages should not not be scheduled for delivery more than 5 days prior to check-in/arrival date to avoid storage fees.  

If assistance from a bellman is needed to deliver your materials/exhibits to any meeting rooms, there will be a $10.00 per cart or $25.00 per pallet delivery fee.

Return Shipments
Attendees and/or presenters will need to supply a prepaid return label for packages to be sent out from the hotel.